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Warranty by Vendor
Kirsch Warranty
KIRSCH QUALITY COMMITMENT . . . a tradition since 1907
LIFETIME LIMITED WARRANTY
WHAT IS COVERED
Kirsch is proud to extend a lifetime limited warranty on all Kirsch Drapery Hardware products manufactured after July 1, 1995.
WHO IS COVERED
This Warranty extends to the original residential retail purchaser.
WHAT IS NOT COVERED
This Warranty does not cover normal wear and tear or any damage or loss caused by accidents; alterations; misuse; abuse or extraordinary use; exposure to salt air; insect damage; improper installation; cleaning or other maintenance. Warranties shall cease to be in effect if product has been moved from its original place of installation. All fabrics and woods will gradually lose color intensity after long exposure to the sun. This color loss is not covered by the Warranty. When left for extended periods in direct sunlight, plastics tend to yellow or crack. All cords will eventually wear out. Kirsch considers these things normal wear and tear not covered by this Warranty. Warranties do not cover removal, installation, replacement or shipping costs.
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GRABER WARRRANTY
Warranty Information
Drapery hardware limited lifetime warranty
Our Warranty to you once you are satisfied with your new Graber® drapery hardware and the way it is installed in your home, Springs Window Fashions warrants that your drapery hardware will be free from defects due to faulty workmanship or materials for as long as you own it. Our Obligations to you Springs Window Fashions will repair or replace any defective Graber drapery hardware and mail the repaired or replaced items back to you anywhere in the continental United States at no charge.
Warranty limitations
This warranty does not apply to defects caused by accident, alteration, improper use, abuse, neglect or failure to follow instructions for measuring, installing or using Graber drapery hardware. For Warranty service Contact your supplying distributor or write to: Customer Service Center Springs Window Fashions Route 405 South, PO Box 8647 Montgomery, PA 17752 Include your name, address, a description of the problem, the date of purchase and the date and conditions under which the problem occurred. A bill of sale, cancelled check or similar record must be provided to verify the original purchase date. Disclaimer CONSEQUENTIAL, INCIDENTAL AND INDIRECT DAMAGES ARE EXCLUDED TO THE EXTENT PERMITTED BY LAW, WHETHER UNDER THIS LIMITED WARRANTY OR UNDER ANY WARRANTY IMPLIED BY LAW. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS MAY NOT APPLY TO YOU. Other rights This Warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Drapery hardware commercial three-year warranty |
Conso Products
Waranty Statement:
Since the conditions of use, washing, dry cleaning, refurbishing, pressing, pre-washing, oven and other curing techniques and other processing performed by the buyer and/or user are beyond the seller's control, the buyer and/or user of the goods should determine if the character of the goods, including, without limitation, the dye and specific type and size select, is suitable for the purpose for which it is intended. Conso™ does not assume the responsibility for any consequential, incidental or punitive damages whatsoever, whether resulting from a claim based upon warranty, contact, negligence, strict liability or other tort or otherwise. It is the responsibility of the buyer and/or user to appraise the goods to assure that the goods are in all respects of the proper character for the proposed application. These terms and conditions will constitute the sole and entire contract between the parties, and no modification shall be effected by any different terms and conditions. Acceptance of our goals will constitute acceptance by you of these terms and conditions.
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BasicQ Inc.Warranties above include all curtain rods, traverse rods, decorative rods, fringe and trim sold by Basicq Inc. These warranties do not include installations of curtain rods or sewing of fringe to fabrics or other finishing applications.
Contact:
Basicq Inc.
PO Box 381
Boca Raton, FL 33429
Customer Service
for RGA before returning items for warranty, excahange or return. Along with the RGA, you will be given the address for shipping. No items will be accepted without RGA number clearly posted on outside of carton. |
Returns:Returns will be accepted for un-opend stock items in their original package except custom cut items and some vendors policy (see vendor statements under Support). A return charge of 15% will be deducted from the amount, not including any freight charges. The actual freight billed to BasicQ Inc. will be deducted from the credit amount. You are responsible for freight cost shipping the return back to basicQ Inc. |
Special order, custom made products, made to measure or cut to measure products and curtain rods or wood poles cut to size can not be returned. |
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Curtain Hardware
